Lightology LLC
(312) 944-1000
215 W Chicago Ave
Chicago IL 60654
Chicago IL 60654
46% mojo
based on 7 reviews
Summary
Overall
Value
Service
Quality
Distribution
5
(1)
4
(2)
3
(1)
2
(0)
1
(3)
Monthly Average
No Data Available
7 Reviews
Featured Positive Review
Featured Negative Review
Citysearch User
Citysearch User
4/7/08
Great Store by Julie J. at InsiderPages
I needed to replace a fixture that was damaged during shipping. The staff was extremely helpful - it is a pleasure to work with individuals who know their job well and are empowered to make decisions.
Read more at chicago.citysearch.com
Read more at chicago.citysearch.com
Citysearch User
Citysearch User
11/17/07
great collection poor service by Maya A. at InsiderPages
We were wondering in the store for about 25 minutes looking around but NO ONE approached us. I went to the front desk to ask for help and the sales man that was free was just hanging out with the admin ladies. Yes, he was very nice and helpful but did not know delivery dates and made it sound like it would be soon. He promised to call us back with this information on the following Monday. Needless to say he never did. I waited until Friday where I called first thing in the morning and got to talk to his assistance. She never even checked our order before! She said she would call by COB and of course she did not. I called and found out that one fixture is about 8 weeks out and the second one, she still did not know.
Yes, they have a great (very expensive) contemporary selection but the Total Customer Satisfaction concept is foreign to them.
Read more at chicago.citysearch.com
Read more at chicago.citysearch.com
Reviews
Citysearch User
Citysearch User
First To Review
Citysearch User
Citysearch User
Wednesday, September 3, 2008
Terrible, Overpriced Store by Michelle R. at InsiderPages
I bought over a thousand dollars worth of lights at this place and one of them broke. When I took it to get repaired the staff was so rude and unhelpful that I will never purchase anything from here again. The sales people were extremely snotty , telling me We're not sure how long this will take-we have other orders. The sales people were both unknowledgeable and unwilling to help me. I finally walked out. I will be purchasing lights from elsewhere. If you want to be ripped off and treated like dirt, then go here.
Read more at chicago.citysearch.com
I bought over a thousand dollars worth of lights at this place and one of them broke. When I took it to get repaired the staff was so rude and unhelpful that I will never purchase anything from here again. The sales people were extremely snotty , telling me We're not sure how long this will take-we have other orders. The sales people were both unknowledgeable and unwilling to help me. I finally walked out. I will be purchasing lights from elsewhere. If you want to be ripped off and treated like dirt, then go here.
Read more at chicago.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Tuesday, May 27, 2008
Horrible Experiance by Tod C. at InsiderPages
Ordered online sent wrong product, then took weeks to get hold of customer support. Then charged me a restocking fee for thier mistake. I wont use again.
Read more at chicago.citysearch.com
Ordered online sent wrong product, then took weeks to get hold of customer support. Then charged me a restocking fee for thier mistake. I wont use again.
Read more at chicago.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Monday, April 7, 2008
Great Store by Julie J. at InsiderPages
I needed to replace a fixture that was damaged during shipping. The staff was extremely helpful - it is a pleasure to work with individuals who know their job well and are empowered to make decisions.
Read more at chicago.citysearch.com
I needed to replace a fixture that was damaged during shipping. The staff was extremely helpful - it is a pleasure to work with individuals who know their job well and are empowered to make decisions.
Read more at chicago.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Saturday, November 17, 2007
great collection poor service by Maya A. at InsiderPages
We were wondering in the store for about 25 minutes looking around but NO ONE approached us. I went to the front desk to ask for help and the sales man that was free was just hanging out with the admin ladies. Yes, he was very nice and helpful but did not know delivery dates and made it sound like it would be soon. He promised to call us back with this information on the following Monday. Needless to say he never did. I waited until Friday where I called first thing in the morning and got to talk to his assistance. She never even checked our order before! She said she would call by COB and of course she did not. I called and found out that one fixture is about 8 weeks out and the second one, she still did not know. Yes, they have a great (very expensive) contemporary selection but the Total Customer Satisfaction concept is foreign to them.
Read more at chicago.citysearch.com
We were wondering in the store for about 25 minutes looking around but NO ONE approached us. I went to the front desk to ask for help and the sales man that was free was just hanging out with the admin ladies. Yes, he was very nice and helpful but did not know delivery dates and made it sound like it would be soon. He promised to call us back with this information on the following Monday. Needless to say he never did. I waited until Friday where I called first thing in the morning and got to talk to his assistance. She never even checked our order before! She said she would call by COB and of course she did not. I called and found out that one fixture is about 8 weeks out and the second one, she still did not know. Yes, they have a great (very expensive) contemporary selection but the Total Customer Satisfaction concept is foreign to them.
Read more at chicago.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Wednesday, August 23, 2006
Lights by Barry S. at InsiderPages
So far, I really think that this store is the largest and most detail collection of quality contemporary lighting in Chicago area. You pretty much can find any lighting need that you want in this store. The place is so interesting filled with colorful lights, tall and small, bright and dimmed, small to large size. The staff is fabulous, they have interest in the product so the attitude is helpful. The pricing is a little bit too much, but if you want a modern look for lighting in your place, don't go elsewhere !
Read more at chicago.citysearch.com
So far, I really think that this store is the largest and most detail collection of quality contemporary lighting in Chicago area. You pretty much can find any lighting need that you want in this store. The place is so interesting filled with colorful lights, tall and small, bright and dimmed, small to large size. The staff is fabulous, they have interest in the product so the attitude is helpful. The pricing is a little bit too much, but if you want a modern look for lighting in your place, don't go elsewhere !
Read more at chicago.citysearch.com
Recommended: Yes
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Business Details on Lightology LLC
Phone Numbers:
Primary Phone: (312) 229-7400, Secondary Number: (312) 944-1000, Secondary Number: (312) 254-0190